Frequently Asked Questions
Everything you need to know about our premium textiles and home decor supplies.
What is the minimum order quantity for Kokka fabrics?
We offer our fabrics starting from a minimum of 0.5 meters. You can increase your order in 0.1-meter increments to ensure you get exactly the amount you need for your home project.
Do you offer fabric swatches before I commit to a full order?
Yes, we provide sample swatches for most of our collections. This allows you to feel the texture and verify the color match with your home interior before making a larger purchase.
How should I care for my Kokka textiles?
Care instructions vary by material. Generally, we recommend a gentle machine wash at 30°C and air drying. Specific care labels are included on each product page for linen, cotton, and blended fabrics.
How long does shipping take for domestic and international orders?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days. Tracking information is provided via email once your order departs our warehouse.
What is your return policy for cut-to-order fabrics?
Please note that fabrics cut to a specific length cannot be returned unless there is a manufacturing defect. For non-custom items like sewing kits or home accessories, we offer a 14-day return window.
Are your fabrics suitable for upholstery projects?
Many of our heavier canvas and linen blends are perfect for light upholstery like cushions and chairs. Please check the 'GSM' or weight specifications in the product description to ensure it meets your durability needs.